Contact
We're a small team running File Tunnel as a side project, and we read every email. Here's how to reach us.
General inquiries
Email: ssin6505@gmail.com
We aim to respond within a few business days. Please include relevant details (transfer code, browser, OS) if you're reporting an issue.
Bug reports and feature requests
Use the same email above, or open an issue on our public repository once it is published. When reporting a bug, please describe:
- What you were trying to do
- What happened instead
- Browser and OS
- Approximate timestamp (so we can correlate logs)
Abuse and copyright
If you believe someone is using File Tunnel to send abusive, copyrighted, or illegal content, please email ssin6505@gmail.com with the transfer code (if known) and a brief description. We do not store file content but we can disable transfer codes and revoke access for repeat offenders.
Privacy requests
To exercise rights regarding your account data (access, correction, deletion), email us from the address associated with your account. See our Privacy Policy for details.
Business and partnerships
Interested in a custom plan, self-hosting, or integration? Reach out with a brief description of your use case and approximate volume.